TripsWare is a complete web-based system that complements and enhances
your existing processes without any additional burden on staff or
information technology resources. As a hosted ASP solution, no hardware,
software, or system maintenance is required. Free automatic upgrades,
new features, and system enhancements are included with your subscription.
We are committed to providing you with immediate, personalized
customer support. Your firm will be assigned a dedicated TripsWare
team to assist you with all services, including sales, training,
billing, and ongoing support.
• Unlimited phone and email support for your firm's TripsWare
• Online Help, self-paced tutorials, and training videos
• Online query form with response from our customer support
staff within 24 hours
• Personalized TripsWare User Manual and Travel Policy
We host our operations at a leading IT services organization that
provides a secure environment that is monitored 24/7. We deploy
industry best practices to protect all data and maintain strict
confidentiality about our clients and the data to which we have
access. We deploy Secure Sockets Layer (SSL) technology, encrypt
all passwords and data as necessary, and only store transactional
data on our servers such as names, dates, and amounts. We do not
store any sensitive data such as credit card numbers or social
security numbers on our server.
There are many levels of built-in redundancy to ensure service
availability including RAID, real-time daily backups, hardware
and software redundancy, and multiple Tier-1 connections to the
Internet. Data can be recovered in 3 hours and in the event of
a catastrophic failure, we can be back up in 24 hours.