Frequently Asked Questions

Have questions? We´re here to help

How is TripsWare different from other expense reporting systems?

We have domain expertise in the private equity industry. We know your business model and the types of challenges you face at every step of your expense reporting cycle. At the same time, we recognize that every investment firm has its own unique way of operating. With our in-depth experience and flexible solution, we have the ability to meet your firm’s specific needs, however
nuanced or complex.

We are a start-up. Is TripsWare cost-effective for small firms?

Smaller firms have an even greater need to leverage back office technology. The time saved by submitting reports electronically, importing the expense items to your GL, tracking recoverable expenses more effectively more than offsets the cost of our service.

Some systems we’ve looked at don’t allow us to allocate to several deals at once. Does TripsWare have the ability to split expenses to multiple entities?

Absolutely! We have many ways to let you split across multiple deals, funds, or other investor groups. This feature is essential for fund of funds or firms who need to track investments in multiple funds from the same GP.

Can we we import credit card data TripsWare?

TripsWare connects seamlessly and securely with corporate credit cards and personal credit cards.

Does TripsWare integrate with accounting software?

Yes. We work with all major accounting systems including QuickBooks, Sage Intacct, Microsoft Dynamics, NetSuite etc. and more.

We need to book to accounts other than just expense categories. Can TripsWare automate more complicated accounting procedures?

That’s our specialty. We design custom export files for every client to meet their business rules and accounting requirements. We will also make recommendations to optimize your GL set up and improve your ability to track expenses.

Can we edit our company data in TripsWare?

You maintain your records and accounting information in TripsWare. Simply Add or Edit any list items yourself in real time including deal names, portfolio companies, categories, GL Codes and Employees. This ensures expense reports are submitted with the correct information for immediate integration to your accounting system.

Would we have to change our internal accounting procedures in order to implement TripsWare?

No, we can integrate TripsWare to existing processes and policies. There’s no need to change general ledger codes, names, procedures etc. Of course, we will share best business practices with you if you would like to update any policies or need advice on migrating from a legacy system.

We’d like to start tracking and invoicing for our portfolio company expenses. How can TripsWare help us with this?

Expenses incurred while performing due diligence and managing portfolio companies can be substantial. We capture your data from all sources in one centralized system, giving you real time insight into who is spending what and where. Find out at a glance what your potential receivables are and the hard dollar costs of fundraising, sourcing deals and managing projects. Then use our built-in invoicing module to generate customized invoices in seconds, expediting the recovery of expenses from portfolio companies, partnerships or closing deal fees.

We spend a lot of time processing vendor bills. Can TripsWare help with AP invoices?

Often, corporate invoices for legal fees or professional services need to be allocated in the same manner as T&E expense reports and can often be recharged to funds or deals. Our vendor module lets you allocate invoices, submit them to the correct department for approval, andimport them to your accounting system.

Does TripsWare have an app?

The TripsWare mobile app lets you capture receipts on the go and submit them instantly to your TripsWare profile for reimbursement or to match to your imported credit card statement.

How long does it take to roll out TripsWare?

TripsWare can be rolled out quickly and requires no downtime to implement. Once we receive your company profile information, we can have you set up and trained in as little as one week. No client-side hardware, software, backups, maintenance, or IT staff necessary.

How much does TripsWare Cost?

TripsWare is available as a monthly subscription service. Fees are based on number of users and features provided. Please contact us for more information.

Do we have to lock in to a long-term contract?

No, simply sign up and pay as you go. You can cancel at any time.

How is your Customer Support?

We pride ourselves on providing superior, personalized customer support. Your firm will be assigned a dedicated TripsWare contact who will respond to all first level inquiries and escalate issues when needed. You can also contact TripsWare Support by phone or email anytime.